The Silent Ember ("we," "us," "our") offers daily audio-guided meditations. We care about your privacy and collect only what we need to give you a calm, reliable experience. This policy explains what we gather, why, and the choices you have.

What we collect

  • Account details — your email address, and any name you choose to share, so we can create your account and deliver the meditations.
  • Payment information — handled entirely by our payment processor, Stripe. We never see or store your full card number.
  • Usage — basic information about how you use the site, such as which meditations you open, so we can keep improving.
  • Technical data — standard details your browser sends, like IP address and device type, plus the cookies needed to keep you signed in.

How we use it

  • To provide your membership and deliver the daily meditations.
  • To process payments and manage your subscription.
  • To send you essential account emails and, if you've opted in, our newsletter.
  • To keep the service secure and make it better over time.

Who we share it with

We do not sell your personal information. We share only what's necessary with the trusted services that run The Silent Ember:

  • Stripe — secure payment processing.
  • Mailgun — sending email.
  • Cloudflare & Ghost — hosting, content delivery, and the publishing platform.

Each processes data on our behalf under its own privacy and security commitments.

Cookies

We use a small number of cookies — mainly to keep you signed in and to understand, in aggregate, how the site is used. You can clear or block cookies in your browser, though some features (like staying logged in) may stop working.

Your choices

  • View or update your account details anytime from your account page.
  • Unsubscribe from the newsletter using the link in any email.
  • Ask us to export or delete your personal data — just email us.

Keeping your data

We keep your information for as long as you have an account, and for a reasonable period afterward to meet legal and accounting obligations. We protect it with industry-standard security measures.

Children

The Silent Ember is intended for adults and is not directed at children under 16.

Changes

If we update this policy, we'll post the new version here and update the date above.

Contact

Questions about your privacy? Email us at hello@thesilentember.com.